Plaud Developer - ASR Service (US) — Degraded performance – Incident details

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ASR Service (US) — Degraded performance

ResolvedDegraded performance13 hours 42 minutes

Affected

ASR Service

Degraded performance from 1:50 PM to 3:33 AM

US

Degraded performance from 1:50 PM to 3:33 AM

  • ResolvedUTC

    We implemented a fix and are currently monitoring the result.

  • MonitoringUTC

    We already fixed the issue, but the status page will take some time to reflect the change.

  • InvestigatingUTC

    Transcription health in the US region has crossed our degraded threshold (≥10% of recent jobs failing, or more than half of submissions older than 10 minutes still unfinished). New submissions are accepted; results and webhooks may be delayed. Jobs that returned FAILURE are safe to resubmit. We are investigating.