Plaud Developer - SDK Service (US) — Recovered – Incident details

All systems operational

SDK Service (US) — Recovered

Resolved
Degraded performance
Started about 17 hours agoLasted 9 minutes

Affected

SDK Service

Degraded performance from 8:38 AM to 8:47 AM

US

Degraded performance from 8:38 AM to 8:47 AM

Updates
  • Resolved
    UTC
    Resolved
    Error rates on the US SDK / device API are back to normal. Operating normally again.
  • Investigating
    UTC
    Investigating

    The error rate on the US SDK API has exceeded our degraded threshold (≥1% of requests). Device SDK, file upload and partner user endpoints in the US region may be intermittently affected. Failed calls are safe to retry with backoff. We are investigating.